FAQs
All you want to know about TITANS MEDICARE are here.
Have a question that is not listed here? Reach out to us via email customerservice@titansmedicare.com, we'll get back to you soon.
Company & Brand
About TITANS MEDICARE, INC
We are professional provider of the best hand solutions for consumers. We have decades of experience making and supplying disposable products across the medical industry, industrial industry, food industry, personal care, household, etc
In an increasingly challenging global marketplace, Titans Medicare manages risk to keep our competitive and customers safe. We pursue quality and innovation and provide excellence and the best customer service. We continuously explore customer needs and develop the best solutions for you.
FINITEX is our leading brand in the health & household industry, offering a wide range of disposable safety gloves, cleaning gloves, and work gloves to our customers.
Company Name: TITANS MEDIACRE, INC
Compnay Address: 15342 EL PRADO RD SUITE 200, CHINO, CA 91710
Warehouse: 20101 S. Vermont Ave Torrance CA 90502, US
E-mail:Â customerservice@titansmedicare.com
Tel: +1(574)218-9040
What's FINITEX
FINITEX is the main brand of TITANS MEDICARE, INC in the health & household industry, offering a wide range of disposable nitrile gloves for various industries and professions..
Why choose FINITEXďź
1. Using durable nitrile
Made of durable nitrile compound, latex-free, powder-free, acid-resistant, oil-resistant, fit hand shape, reduce hand fatigue, and suitable for long-term use.
2. Good user reputation
Our FINITEX nitrile gloves are healthy, odorless, comfortable to wear, and durable.
3. Excellent elasticity, not easy to break
No leakage, can be used in liquids with confidence, and can directly contact wet objects.
4. Adopt an anti-slip pockmarked surface and micro-pocketed surface design, effectively anti-slip, get a better grip and reduce the work error rate.
5. Take care of your hands anytime, anywhere and be comfortable to wear
6. Ergonomic design that fits the hand shape, comfortable fit, flexible handling for any job
 
 
 
Samples & Discounts
Can I get a free sample before I order?
Can I get a discount code for my order?
Is there a new customer discount?
Yes, we will issue coupons to newly registered customers. Please check your email after successful registration to get the coupon code.
Can I place a bulk order?
Nitrile Gloves
What is "mil" thickness?
Whatâs the best thickness for nitrile gloves?
What is special about nitrile gloves?
How to select my size?
| SIZE | INCH | MM |
| XS | 2.1-2.9 inch | 50-70mm |
| S | 2.7-3.5 inch | 70-90mm |
| M | 3.3-4.1 inch | 85-105mm |
| L | 3.9-4.7 inch | 100-120mm |
| XL | 4.3-5.1 inch | 110-130mm |
| XXL | 5.1-5.9 inch | 130-150mm |
Tips: If you are hesitating between two sizes, take one size up pls.
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What is the difference between latex and nitrile gloves?
Can nitrile gloves be used for food preparation?
Can nitrile gloves be used for medical exams?
What industries are nitrile gloves suitable for?
Essential workers in industries all across the country rely on our FINITEX gloves to get the job done. These include:Â
âŞMedical settings
âŞHigh-risk settings (e.g. first responders)
âŞFood processing
âŞIndustrial use
âŞAutomotive
âŞCleaners
âŞPainters
âŞTattoo artists
âŞAnimal care
âŞPest control
âŞPost-mortem care
Payment & Shipping
Do you offer free shipping?
Do you ship to PO Boxes, US Territories, or Military Bases?
What payment methods do you accept?
How do i track my order?
When can I receive my order?
Receiving Time: Processing Time + Shipping Time
Processing Time: Normally 1-2 Business DaysÂ
Expedited Shipping Time: Normally 2-5 Business Days(For US customers)
Domestic Shipping (Continental U.S.)
| Orders $49+ | Free | 2-5 Business Days |
| Orders $0-$49 | $9.99 Paid by Customer | 2-5 Business Days |
Tracking number normally be uploaded in 2 business days.
To track your package, pls refer to https://www.17track.net/en and enter your tracking number.
Can I cancel my order?
Cancellations are only available before the product is shipped. If the order is canceled, you will be refunded. We can not cancel the order if the product is already processed by warehouse.
If your payment of an order has not been made yet, you may cancel it by clicking "Cancel order" in your account at Titansmedicare.com.
Pls contact us at customerservice@titansmedicare.com for any questions.
Where can I get an invoice for my order?
Return & Refund
What should I do if I receive damaged goods?
How do I initiate a refund?
What's your return policy?
RETURNS
All the items we sell are in new and unworn condition. if there are any questions about quality, Or have problems with defective/broken products, we will gladly exchange or refund the item.Â
We accept returns on products. Customers have the right to request the return within 30 days of receipt. If you want to return your order, please notify us by email or live chat first, stating the reason and the order number please.
To be eligible for a return, the items must be unused and in original condition, Unworn, no brushing, etc. Tags attached (NOT Removed and Reattached). In its original box, wrapping, net, etc.
If you need to return or exchange, please contact us at customerservice@titansmedicare.com with your order number and product details before sending back the products.
Returns â Unopened Cases:
If a case of gloves has not been opened, you can return new, unopened cases within 30 days of delivery for a full refund of the returned cases, and we ask that you please cover the return shipping costs. You should expect to receive your refund applied to your PayPal account or another payment method you use to pay within 3 business days of the cases being received at our return center. It may take a few extra days to show up on your account statement.Â
Returns â Opened Cases:
If a case of gloves has been opened. you can return the case of gloves with a restocking fee of $15 for each open case return and we ask that you please cover the return shipping costsâ however, if you received an incorrect or damaged item, then the restocking fee will be waived. All opened cases are to be returned to our Torrance CA warehouse to receive a refund.Â
Exchanges
You can exchange any item as needed within 30 days of delivery. A restocking fee of $15 will be applied to each case of gloves that has been opened. If you need to make an exchange for any reason, you will be responsible for return shipping costs. Please note that we can only exchange a case of gloves for another case of gloves (or multiple cases, up to the number of cases ordered) one time per order, subject to adjustments for the difference in price for the new gloves.Â
Incorrect or damaged items
If any item is incorrect, damaged or missing from your shipment, we will do everything in our power to get it right! Please keep the damaged packaging/product - we may ask you to take photos of it. We will pay the return shipping costs if the return is a result of damage or our error.
Please contact us at customerservice@titansmedicare.com with your order number and product details and we'll get the ball rolling for you.
Return to sender or refund deliveries
For any shipment where the order has been refused or returned, and Titansmedicare.com is not at fault, the order will be refunded minus the cost incurred shipping the product.
If you have any issues after receiving the products, please reach out to our customer service team and we will help support you.
